At KGP Clothing, customer satisfaction is one of our highest priorities. We take pride in creating premium-quality apparel that reflects purpose, comfort, and craftsmanship. Every item in The Purpose Tee Collection is carefully prepared before it is shipped to ensure it meets our quality standards. If your purchase does not meet your expectations, we are here to help make the return process as simple and straightforward as possible.
We gladly accept returns for eligible products within 30 days of the original delivery date. To qualify for a return or exchange, the item must be in its original condition, unworn, unwashed, unused, and free from stains, odors, or damage. All original tags must remain attached, and the product should be returned in its original packaging whenever possible.
Because our shirts are designed using premium combed cotton and signature metallic gold crown branding, we ask customers to inspect their order as soon as it arrives. If you receive an item that is damaged, defective, or incorrect, please contact us immediately so our support team can review the issue and provide the appropriate solution.
If you ordered the wrong size, we understand that sizing can sometimes vary based on personal preference. Our tees feature a unisex fit available in sizes Small through 2XL. If the size is not suitable, we are happy to assist with an exchange, provided the item has not been worn, washed, or altered in any way. Customers are encouraged to review our size guide before placing an order to help ensure the best fit.
Once your returned item is received and inspected, we will notify you regarding the status of your return. If approved, your refund will be processed back to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear on your statement.
Shipping charges paid during the original purchase are generally non-refundable unless the return is the result of our error, such as receiving a defective, damaged, or incorrect item. Customers are responsible for return shipping costs unless otherwise stated by our support team.
Items that have been worn, washed, customized, intentionally damaged, or returned without their original tags may not qualify for a refund or exchange. Products returned outside the eligible return period may also be declined.
Our goal is to provide every customer with premium apparel that combines comfort, quality, and purpose. If you have any questions about your order, returns, or exchanges, our support team is always happy to assist.
Contact Information
KGP Clothing – The Purpose Tee Collection
Email: kgpclothingllc@gmail.com
Thank you for choosing KGP Clothing and for supporting a brand built on purpose, quality, and everyday confidence.